Effective Date: 24 July 2026
 

1. Introduction

Welcome to the BLK-HZRD website ("Website").

BLK-HZRD ("we", "our", "us") is committed to protecting your privacy and ensuring that your personal information is handled responsibly and securely. This Privacy Policy explains what information we collect, how we use it, your rights regarding your personal data, and how we comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

By using our Website, creating an account, purchasing tickets or merchandise, joining our mailing list or contacting us, you agree to the collection and use of information in accordance with this Privacy Policy.
 

2. Data Controller

The Data Controller responsible for your personal information is:

BLK-HZRD
Operated as a sole trader

Email: blkhzrd@hotmail.com
 

3. Information We Collect

Depending on how you interact with our Website, we may collect the following information.

Personal Information

This may include:

• Name

• Email address

• Postal address

• Billing address

• Delivery address

• Telephone number

• Account login details

• Purchase history

• Booking information

• Event ticket information

• Marketing preferences

• Any information you choose to provide when contacting us.

Technical Information

When you browse the Website, we may automatically collect information such as:

• IP address

• Browser type and version

• Device information

• Operating system

• Pages visited

• Time spent on pages

• Referral source

• General website usage information

• Cookie data
   

4. How We Use Your Information

We use your information to:

• Process merchandise orders

• Process ticket purchases

• Create and manage customer accounts

• Deliver purchased products and digital tickets

• Respond to customer enquiries

• Respond to booking enquiries

• Respond to press and media requests

• Manage sponsorship and collaboration enquiries

• Provide customer support

• Send important order and account updates

• Send marketing communications where you have opted in

• Improve our Website and customer experience

• Maintain website security

• Prevent fraud

• Comply with legal obligations
   

5. Marketing Communications

If you choose to join our mailing list, we may send information including:

• Tour announcements

• New music releases

• Merchandise launches

• Ticket pre-sales

• Exclusive content

• Competitions

• News about BLK-HZRD

You may unsubscribe at any time by following the unsubscribe link in our emails or by contacting us directly.

We will never send marketing emails without an appropriate legal basis, and we will never sell or share your information with third parties for their own marketing purposes.
 

6. Legal Basis for Processing

We process personal information under one or more of the following lawful bases:

• Your consent

• Performance of a contract

• Compliance with legal obligations

• Our legitimate interests in operating and improving BLK-HZRD and its Website
   

7. Online Store, Tickets and Payments

Our Website is built and hosted using Wix.

Merchandise purchases, ticket purchases, customer accounts and payment processing are provided through Wix's eCommerce platform and associated payment services.

Payment information is processed securely by Wix and its authorised payment partners. BLK-HZRD does not store your full payment card details.
 

8. Sharing Your Information

We only share personal information where necessary to operate our business.

This may include:

• Wix and associated website services

• Payment processors

• Delivery and shipping providers

• Email service providers

• Website hosting providers

• Professional advisers where legally required

• Law enforcement or regulatory authorities where required by law

Access to customer information is restricted to authorised individuals involved in operating BLK-HZRD, including management, approved staff, website administrators and trusted service providers.

We do not sell, rent, trade or otherwise provide your personal information to third parties for their own marketing purposes.
 

9. Data Retention

We retain personal information only for as long as reasonably necessary to:

• Fulfil orders

• Manage customer accounts

• Respond to enquiries

• Maintain business records

• Comply with legal obligations

Business communications and enquiry records may be retained for ongoing record-keeping purposes unless deletion is required under applicable data protection laws.
 

10. Cookies

Our Website uses cookies and similar technologies to:

• Keep the Website functioning correctly

• Remember user preferences

• Support customer accounts

• Improve performance

• Analyse Website traffic where analytics tools are enabled

• Enhance security

Where required by law, you will be asked to consent to non-essential cookies.

You may also manage cookies through your browser settings.
 

11. Analytics

We may use website analytics tools, including services provided through the Wix platform and other analytics providers we choose to implement in the future.

These tools help us understand how visitors use our Website so that we can improve content, performance and user experience.

Where legally required, analytics cookies will only be used with your consent.
 

12. Third-Party Websites and Social Media

Our Website may contain links to or embedded content from third-party services, including social media platforms and streaming services.

These may include:

• Instagram

• TikTok

• Facebook

• YouTube

• Spotify

• Apple Music

• Other music, ticketing or social media platforms

When you interact with these services, their own privacy policies apply. BLK-HZRD is not responsible for the privacy practices of third-party websites or platforms.
 

13. Children's Privacy

Our Website is available to users of all ages.

Some events promoted through the Website may be restricted to customers aged 18 or over. Any applicable age restrictions will be clearly stated on the relevant event pages.

We do not knowingly collect personal information from young children without appropriate consent where required by law.
 

14. Security

We take appropriate technical and organisational measures to protect personal information from unauthorised access, alteration, disclosure or destruction.

Although we work to protect your information, no online system can ever be guaranteed to be completely secure.
 

15. Your Rights

Under UK data protection law, you have the right to:

• Request access to your personal information

• Request correction of inaccurate information

• Request deletion of your information where applicable

• Restrict processing

• Object to processing

• Withdraw consent where processing relies on consent

• Request a copy of your information in a portable format where applicable

• Lodge a complaint with the Information Commissioner's Office (ICO)

To exercise any of these rights, please contact us using the details below.
 

16. Contact Us

If you have any questions regarding this Privacy Policy or wish to exercise your rights, please contact:

BLK-HZRD

Email: blkhzrd@hotmail.com

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal obligations or business operations.

The latest version will always be published on this page with the updated effective date at the top of the document.